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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juriel

September 23, 2024

5  out of  5
rating by Juriel
"Hannah did an awesome job following up with me on my policy . Thanks State Farm for the excellent service."
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Jakob Roberts

September 17, 2024

5  out of  5
rating by Jakob Roberts
"Hannah was the best. She worked diligently to get all our quotes that were needed and answered all the questions we had. She always responded in a timely manner no matter the time of day and made a tiring process easier."
We responded:
"Thank you Jakob! We’re so excited to have Hannah on our team and I’m so happy she was able to answer all your questions and was quick to respond. We know shopping for insurance can be tiring but we strive to make it a good experience! "
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Shay Middlebrooks

September 16, 2024

5  out of  5
rating by Shay Middlebrooks
"Jacey H. was wonderful!. She had awesome customer service, answered all my questions, informed me of things i didn’t know about state farm, & provided me with the best quote. I would highly recommend her for anything."
We responded:
"Thanks Shay! We’re so happy you got to learn a little about State Farm from Jacey and that we could help you with your insurance! "
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Jamie Orr

September 11, 2024

5  out of  5
rating by Jamie Orr
"Ethan Wallace and his team at State Farm are the best! They are always available to answer all questions! Recently, a team member delivered an item that had a deadline to my daughter’s home because she was sick! BEST OF THE BEST ALWAYS!"
We responded:
"Thank you so much Jamie! We always strive to treat you like family, so that’s what we do! Thanks for being a part of our State Farm family! "
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james evans

September 10, 2024

5  out of  5
rating by james evans
"Jacey helped me out tremendously! Great customer service! 10/10⭐️⭐️⭐️"
We responded:
"Thanks James! So happy to know Jacey was superb as always! Welcome to State Farm! "
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clara trice

September 9, 2024

5  out of  5
rating by clara trice
"I want to let you know that you have an Awesome employee Mrs Jacey Houthteling. She día a fantastic job and took really good care of my need. GOD bless her and your business."
We responded:
"Thanks so much Clara! We agree, Jacey is awesome! So glad to hear she took care of you here at State Farm. "
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Gil “Ggold”

September 8, 2024

5  out of  5
rating by Gil “Ggold”
"I must say Jacey Houghteling really helped me when it came to changing my insurers and made the process quick and easy!"
We responded:
"So happy to hear that Gil! We love when we can make things quick and easy as we know shopping can be tiring sometimes. Jacey is fantastic at what she does! "
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Ashley-Brooke Powell

August 28, 2024

5  out of  5
rating by Ashley-Brooke Powell
"Tavin was so sweet and patient helping me understand my options. I left confident in knowing my insurance was covering all my needs. I can’t thank you enough for making this such an easy, comfortable experience!"
We responded:
"Thank you so much Ashley! We love that Tavin could make it such an easy experience for you! "
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Chelsea Belflower

August 28, 2024

5  out of  5
rating by Chelsea Belflower
"Tavin was super helpful and very kind. She explained all of the coverage options and was very patient."
We responded:
"Thank you so much Chelsea! So happy to hear that Tavin was patient and that you understood all of your coverages! "
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Morgan Fox

August 27, 2024

5  out of  5
rating by Morgan Fox
"Ethan and his staff are always so kind and helpful. Brenna continues to go above and beyond for my family. She continues to make sure we have the best coverage and is always looking out for us. Ethan and his team will always have our business!!"
We responded:
"Thank you Morgan! Brenna is always great at treating people like family. We appreciate you have put your trust in us! "
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kaylee lowery

August 27, 2024

5  out of  5
rating by kaylee lowery
"Shopping around for insurance and Hannah was such a big help with providing me with a quote! Very nice and super professional!"
We responded:
"Hannah is such a great asset to the team and so happy she could help you! Thank you for the kind review! "
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Michael Harnage

August 27, 2024

5  out of  5
rating by Michael Harnage
"I must say that Brenna Dunbar is the most valuable employee anyone could have. She is very knowledgeable and thorough about meeting my insurance needs. I have known her when she was with the Jimmy Spinks office and followed her here because she is that good. I also think so much of her that I have recommended her to my coworkers and family members, and they have become loyal State Farm customers of Brenna's. I highly recommend her if you need someone you can trust completely. She is a gem!"
We responded:
"We absolutely love having Brenna on our team! We appreciate you being a loyal customer. Referrals are a big part of our business and it means so much to us that you have so much faith in Brenna that you continue to refer her! "
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Cassi Shipp

August 27, 2024

5  out of  5
rating by Cassi Shipp
"Hannah Otto was such a huge help! She answered all of my questions and explained everything so well! Shes made this process so easy for me!"
We responded:
"That’s great that Hannah was able to make things so easy for you! She’s great and we’re so happy to have her! "
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Perez Hill

August 25, 2024

5  out of  5
rating by Perez Hill
"I would like to thank the Great Jacey Houghteling for her hard work this week. She is very patient and willing to do her job in excellence. We talked one day she followed up the next day with all the answers I need to complete my policy. Thank you again for your help madam."
We responded:
"Thank you Perez! You can always count on Jacey to be diligent and work hard for you. She’s a great member of our State Farm family! "
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ledeidra jefferson

August 6, 2024

5  out of  5
rating by ledeidra jefferson
"It was a delight interacting with Jacey today. She demonstrated professionalism and a thorough understanding of auto insurance. Moreover, she offered words of encouragement. My gratitude goes out to Jacey."
We responded:
"Jacey is such a shining personality I’m happy to hear she could help you with your insurance needs but also be a voice of encouragement! "
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Jermaine Abron

July 30, 2024

5  out of  5
rating by Jermaine Abron
"The customer service was awesome! Jacey answered all my questions, she explained everything perfectly and made sure I fully understood each policy. I will definitely be recommending my friends and family to try State Farm !"
We responded:
"Thanks so much Jermaine! Glad to hear Jacey answered all your questions. Welcome to the State Farm family! "
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Nina DeMouy

July 29, 2024

5  out of  5
rating by Nina DeMouy
"Tavin was very helpful."
We responded:
"Thanks Nina! Glad to hear Tavin could be of help! "
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Justin Bozeman

July 29, 2024

5  out of  5
rating by Justin Bozeman
"I called and spoke to Tavin for a quote. She was extremely polite and knowledgeable. I was very impressed."
We responded:
"Thanks for the kind words Justin! Happy that Tavin was able to provide the knowledge and courtesy we strive for! "
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Mary Stewart

July 27, 2024

5  out of  5
rating by Mary Stewart
"Very helpful team! Jacey is incredibly knowledgeable and empathetic. Highly recommend!"
We responded:
"Thanks so much Mary! So happy to hear Jacey was knowledgeable and could provide the level of service we strive for! Thanks for choosing State Farm! "
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Demetra Dillard

July 11, 2024

5  out of  5
rating by Demetra Dillard
"Mrs. Brenna is always polite and kind. She is always very helpful with information about my policies with State Farm and very attentive with her information that she gives her clients. Thank you for always going above and beyond any time I have called the office. I appreciate your help as always."
We responded:
"Thank you Demtra! Brenna is one of the best for sure! Above and beyond is her way of life. "
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Miranda English

July 11, 2024

5  out of  5
rating by Miranda English
"This is a great office and staff. They're always friendly and helpful. Definitely recommend!"
We responded:
"Thank you Miranda! I love to hear that we were helpful and especially friendly! Thanks for choosing State Farm! "
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John Allred

July 3, 2024

5  out of  5
rating by John Allred
"I was recently in the office transferring my coverage from another carrier and adding drivers. Jacey Houghteling not only saved me money but also thoroughly explained all the changes and answered my questions. Thank you for being so patient and understanding."
We responded:
"Thanks John! I’m so happy to hear that Jacey made sure to take the time and understand your coverages. Thank you for being part of the State Farm family! "
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Kilo Baqui

June 30, 2024

5  out of  5
rating by Kilo Baqui
"The entire office is great and really wants to take care of you. Tavin does a great job. I have my life policy here and I know my family is in good hands."
We responded:
"So happy to hear we can provide some reassurance when it comes to life insurance! Tavin and the rest of the office love to take care of our customers! "
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Tina Dunbar

June 28, 2024

5  out of  5
rating by Tina Dunbar
"I would like to thank The Ethan Wallace State Farm Insurance group for all the excellent and above and beyond service we have received over the years! And a very special thank you to Brenna Dunbar who has always made sure we have had the best coverage, service and one on one attention that lets you know all is good! She always gives this kind of service to all her customers everyday! Thank you Brenna! You rock!!!"
We responded:
"Thank you Tina! We’re happy to provide you with years of service and many more to come! Brenna is and will always be fantastic! "
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Ali B

June 28, 2024

5  out of  5
rating by Ali B
"Office is great, Tavin is very helpful andknowledgeable. She makes you feel like part of the family!"
We responded:
"Thank you for the kind review! So glad Tavin makes you feel like part of the family, that’s definitely our goal here! "