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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lili Sosa

Lili Sosa

October 14, 2026

5  out of  5
rating by Lili Sosa
"Amazing experience! Jacey was very kind and professional throughout the entire process. Jacey’s communication was great, and she made everything smooth and stress-free. I truly appreciate the time she has put into helping us. I would definitely recommend her to anyone and would be happy to work with her again!"
We responded:
"Lili, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Semone

October 12, 2026

5  out of  5
rating by Semone
"I met with Hailey a couple of days ago. She is outstanding, personable, and all around great at her job. Hailey is truly an asset to her branch and company!!! The staff at this branch are great and extremely welcoming. Hailey is one of a kind in the insurance business A++. Thank you Hailey for being an amazing person and representing your branch with nothing short of spectacular!!!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Nichi Lawless

October 7, 2026

5  out of  5
rating by Nichi Lawless
"Jacey was patient. She sat down with me in person and reviewed my policy line by line. She also let me know if more coverage was necessary or just over insuranced. She was polite and professional, made me feel valued as a customer!"
We responded:
"Thanks so much for the fantastic rating, Nichi! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Lakeitha Gillis

October 7, 2026

5  out of  5
rating by Lakeitha Gillis
"Great company with excellent customer service! Jacy and Tavin have always been helpful, responsive, and there whenever I have questions. I truly appreciate their support and love this State Farm office!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Ethan Wallace’s team. "
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Addison Cooper

October 2, 2026

5  out of  5
rating by Addison Cooper
"Hannah helped us so much with finding a better quote!! She was very kind and quick with getting me a quote and finding all the discounts I could get!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Warner Robins to know you had such a great experience with us. "
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Ethan Stewart

September 30, 2026

5  out of  5
rating by Ethan Stewart
"Hannah was very helpful on getting me a quote. I would recommend her to anyone!!!👍🏼👍🏼👍🏼"
We responded:
"Thank you so much for the 5 stars, Ethan! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Brandon Blanton

September 30, 2026

5  out of  5
rating by Brandon Blanton
"Great service"
We responded:
"Hi Brandon, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Ethan Wallace’s team.  Please reach out to us if any questions come up!  - Ethan Wallace’s Insurance Team "
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Narayan Subramanian

September 30, 2026

5  out of  5
rating by Narayan Subramanian
"Ms. Jacey Houghteling of State Farm is amazing to work with. She is very comprehensive, patient, professional and friendly in her dealings and responds promptly to any queries."
We responded:
"Narayan, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Warner Robins insurance team! - Your State Farm Agent, Ethan Wallace "
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Nicole Deal

September 30, 2026

5  out of  5
rating by Nicole Deal
"I called and spoke with Hailey and she was so helpful. She is really knowledgeable, friendly, and patient with me and all my questions! I really appreciated her kindness and would highly recommend Hailey and the whole team at Ethan Wallace Stare Farm."
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Taylor Rhea

September 28, 2026

5  out of  5
rating by Taylor Rhea
"I had a wonderful experience working with Hannah! She provided excellent customer service, was incredibly helpful and professional, and made the entire insurance process quick and easy. Hannah took the time to answer all of my questions and made sure everything was handled smoothly from start to finish. I truly appreciate her dedication and would highly recommend Hannah & State Farm!"
We responded:
"Thank you for the 5-star review, Taylor! We’re proud to serve the Warner Robins community and truly appreciate your support. "
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Darven Mobley

September 28, 2026

5  out of  5
rating by Darven Mobley
"I wanted to on share that Jacey Houghteling who works in my State Farm agents office was very helpful during our recent meeting to discuss my policy options!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Calvin Daniels

September 11, 2026

5  out of  5
rating by Calvin Daniels
"The process was extremely easy and worth the time. Hailey was very helpful in explaining the entire procedure."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Jessica Reese

August 28, 2026

5  out of  5
rating by Jessica Reese
"I had such a great experience working with Hannah! She helped me significantly increase my coverage, bundle my home and auto policies, and still lowered what I was paying. I ended up with much better coverage for less money! I had no idea how underinsured I was until Hannah took the time to review everything with me and make sure I actually had the right amount of coverage.

She is extremely knowledgeable and has excellent communication skills. She was incredibly patient and explained everything in a way that was simple and easy to understand, so I knew exactly what was covered and how I would be protected if something were to happen.

I really appreciated that Hannah wasn’t just focused on finding me the cheapest policy. She made sure I was properly covered, understood what I was paying for, and still saved me a significant amount of money. I feel much more confident with my insurance now and highly recommend Hannah and the Ethan Wallace State Farm team!"
We responded:
"Thank you for the 5-star review of Ethan Wallace’s team - we really appreciate your kind words! "
Profile photo of Michael Brown

Michael Brown

August 28, 2026

5  out of  5
rating by Michael Brown
"Great agency and super responsive and attentive local staff. Hannah is always responsive, knowledgeable and extremely professional."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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William Fletcher

August 28, 2026

5  out of  5
rating by William Fletcher
"Thank You Hailey Corcoran for always taking care of my cars and home! Fast, efficient and always professional!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Bryan Ford

August 21, 2026

5  out of  5
rating by Bryan Ford
"We recently worked with our new insurance representative to set up both our home and auto insurance, and we couldn’t be more pleased with the experience. From the very beginning, they were professional, knowledgeable, patient, and incredibly helpful.
They took the time to explain our coverage options, answer all of our questions, and make sure we understood exactly what we were getting. We never felt rushed or pressured, and it was clear that they genuinely cared about finding the coverage that was right for our family rather than simply making a sale.
The entire process of switching our home and auto insurance was smooth and stress-free. It’s refreshing to work with someone who is responsive, personable, and truly puts their customers first.
We are very happy with our decision to make the switch and feel confident knowing we have someone we can count on when we need assistance. We would absolutely recommend them to anyone looking for an insurance representative who provides excellent customer service and truly goes above and beyond!"
We responded:
"Bryan, thank you for the fantastic review! We’re always here to support you with your insurance needs in Warner Robins. "
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Deborah Romero

August 18, 2026

5  out of  5
rating by Deborah Romero
"Tavon and Brenna were very helpful. Also friendly and courteous. This office is always very helpful"
We responded:
"Thank you for the 5-star review of Ethan Wallace’s team - we really appreciate your kind words! "
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Terri Howell

August 11, 2026

5  out of  5
rating by Terri Howell
"Jacey was very helpful and made switching to State Farm easy. It was always easy to get in touch with her. She's very knowledgeable."
We responded:
"Terri, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Warner Robins insurance team is always here and happy to help. "
Profile photo of Villi Vonte

Villi Vonte

August 7, 2026

5  out of  5
rating by Villi Vonte
"First of all, I have been with this office for 20 years and all I can say is that the staff at this particular location have been absolutely excellent! Taven, Ethan, and others have been fantastic!

I want to give a shout out to Brenna for making sure my homeowners insurance was paid. I had no idea the insurance company hadn’t been paid and she called and notified me of the issue at hand. She was able to execute a plan and the issue was resolved. Thanks Brenna!"
We responded:
"Thank you for the kind review! We love having Tavin on the team and glad we can help you here at Ethan Wallace State Farm! "
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Sandra Cochran

August 5, 2026

5  out of  5
rating by Sandra Cochran
"Hailey was so helpful saving me money and getting my discounts on my auto insurance setup!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Vanessa Maxfield

July 27, 2026

5  out of  5
rating by Vanessa Maxfield
"Hannah made the process super easy and went above and beyond to assist me. She made me feel comfortable and excited for my move to GA. Thankful for her excellent customer service!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Raina D

Raina D

July 23, 2026

5  out of  5
rating by Raina D
"Jacey was so easy to talk and very sweet to work with! I highly recommend their office!!"
We responded:
"Thanks so much for the amazing review, Raina! We really appreciate your support here in Warner Robins. Just reach out anytime if you need us - we’re here for you. "
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Avory Pollack

July 20, 2026

5  out of  5
rating by Avory Pollack
"Hannah has been amazing and helpful through my switching process !!"
We responded:
"Avory, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Kordarius Melton

July 17, 2026

5  out of  5
rating by Kordarius Melton
"Hannah was very helpful with setting up my life insurance. I would definitely recommend her to anyone! 10 out of 10 experience"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Hassan Shahid

July 15, 2026

5  out of  5
rating by Hassan Shahid
"Best team to deal with gave me the best rates with best options"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "