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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debbie Grantham

Debbie Grantham

December 6, 2024

5  out of  5
rating by Debbie Grantham
"Stacey was the best agent l have worked with yet. It has been a total pleasure. She wins hands down."
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Linda Byrd

December 4, 2024

5  out of  5
rating by Linda Byrd
"Such a pleasure to deal with Jacey Houghteling She was extremely helpful with all of my questions and very professional, Great customer service."
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Maureen Cooler

November 26, 2024

5  out of  5
rating by Maureen Cooler
"Brenna Dunbar ALWAYS takes care of me and my family with every situation with our insurance. She is always kind and very caring and professional. Just love her"
We responded:
"Thanks Maureen! We’re so happy to have you as a customer and we know Brenna is one of the best out there to take care of you. Thanks for choosing Ethan Wallace State Farm!"
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Lawrence White

November 25, 2024

5  out of  5
rating by Lawrence White
"Had a stressful time trying to find the correct policy and coverage for what my business and I needed until I talk to Tavin. He worked quickly and fast to find me the coverage I needed at a great price. I strongly recommend giving him a call to see if he can assist you like he did me!"
We responded:
"Thanks Lawrence! Tavin is wonderful at making things easy and simple and we love having her on the team! Welcome to Ethan Wallace State Farm, we look forward to helping you for many years to come! "
Profile photo of Liz Woods

Liz Woods

November 25, 2024

5  out of  5
rating by Liz Woods
"I just received the best customer service from Hannah Otto! Friendly and attentive to our home and vehicle needs trying to give us the best rate! She was knowledgeable with discounts and ways to save! Professional with a personal touch !"
We responded:
"Hannah is one of the friendliest people we know! We think she’s great at what she does and so happy she was able to help you with your insurance! Thanks for choosing Ethan Wallace State Farm! "
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Sonja Owens

November 25, 2024

5  out of  5
rating by Sonja Owens
"My husband and I love Brenna. She is the best thing at that State Farm office besides Ethan she is always helpful. Easy to get a hold of call and check on us and is genuinely concerned about our family and policy and getting the best rate. I highly recommend this State Farm office. If you do not have State Farm please call and ask for Brenna. She is honest upfront and always looks out for the customer."
We responded:
"Brenna always treats everyone like family and that’s the goal here as we call our team a family! She is wonderful and we love her. Thank you for being a customer and we look forward to helping you for years to come! "
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Tiffany Smith

November 21, 2024

5  out of  5
rating by Tiffany Smith
"I want to give a shout out to Brenna Dunbar. She always goes above and beyond to help us and answer all of our many questions. Thank you Brenna for being there for us anytime we need you."
We responded:
"Thank you Tiffany! Brenna always goes above and beyond! We’re happy to have her on our team and you as a customer! "
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Rhianna Bailey

November 20, 2024

5  out of  5
rating by Rhianna Bailey
"Hannah was a great help in the process of trying to find insurance on my first car!!"
We responded:
"We know how stressful car buying can be! Glad Hannah made the insurance part easy! "
Profile photo of Villi Vonte

Villi Vonte

November 15, 2024

5  out of  5
rating by Villi Vonte
"First of all, I have been with this office for 20 years and all I can say is that the staff at this particular location have been absolutely excellent! Taven, Ethan, and others have been fantastic!"
We responded:
"Thank you for the kind review! We love having Tavin on the team and glad we can help you here at Ethan Wallace State Farm! "
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Brett McCall

November 7, 2024

5  out of  5
rating by Brett McCall
"Jacey at the Ethan Wallace State Farm office is amazing! She was very helpful, knowledgeable and patient as I asked a million questions. She made the process very easy and I look forward to working with her in the future!"
We responded:
"Thanks Brett! Jacey is great at answering questions and knowledgeable at what she does. So glad that she could help you with your insurance needs! "
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Gabriel Hubbard

November 2, 2024

5  out of  5
rating by Gabriel Hubbard
"Jacey Houghteling made the insurance process so easy and simply since a previous company dropped me and my wife we now have insurance thanks to Jacey."
We responded:
"That’s fantastic Gabriel! Welcome to the Ethan Wallace State Farm family! Glad Jacey was able to help! "
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Felicity Muncy

October 29, 2024

5  out of  5
rating by Felicity Muncy
"Hannah was amazing! She answered all my questions and helped me save money."
We responded:
"That’s great felicity! So glad Hannah was able to help you save money with State Farm! "
Profile photo of Ashley Jespersen

Ashley Jespersen

October 23, 2024

5  out of  5
rating by Ashley Jespersen
"Ethan and Hannah have been a fantastic team. They were kind and courteous from the first phone call. They quickly sent over the requested quote and touched base every step of the way. Thank you!"
We responded:
"Thanks so much Ashley! Hannah is wonderful at keeping touch and everyone well informed. We’re so glad it was a quick process for you! "
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Aaron Hamilton

October 12, 2024

5  out of  5
rating by Aaron Hamilton
"I was in search for home insurance and came in to this State Farm location. The lobby was busy, but I was seen right away. I was introduced to my agent Jacey, and we went to her office and got started. She addressed needs and answered any questions I had. We got a rate put together that was way better than the competitors like usaa and Allstate. She kept in touch with me through the whole home buying process and made sure my lenders had what they needed on time. Jacey is an exceptional agent and I would recommend anyone to her in need of insurance."
We responded:
"Thank you so much for the kind review Aaron! Jacey does such a great job at making sure everyone feels informed and comfortable the whole time! Thanks for being part of the State Farm family!"
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Betty Wilson

October 9, 2024

5  out of  5
rating by Betty Wilson
"I trust Ethan and his staff completely!"
We responded:
"Thanks Betty! Having our customers trust is so important to us, we are so happy we can do that for you. Please reach out to us with any questions you may have in the future! "
Profile photo of Jashetta Basley

Jashetta Basley

October 8, 2024

5  out of  5
rating by Jashetta Basley
"Jacey has been very helpful. I received both a life insurance quote and an auto quote, and I ended up purchasing both. She made me feel comfortable, and we had a great conversation. Her professionalism was outstanding. Overall, the customer service was excellent, and I had a wonderful experience."
We responded:
"Thank you Jashetta! Jacey is such a professional and outstanding person! We’re so happy she was able to help you and provide a wonderful experience here at Ethan Wallace State Farm. "
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D Allen

October 8, 2024

5  out of  5
rating by D Allen
"I usually check reviews before reaching out to a company for service. I noticed the many good reviews so I called in and spoke with Jacey. So happy I did, she was very pleasant and has amazing customer service skills. She gave great info and got me exactly what I needed. My overall experience was awesome. Thank you Jacey!!"
We responded:
"Thank you so much! We’re so happy that Jacey could help you with your insurance needs. We’re so lucky to have great reviews from our customers! "
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Juriel

September 23, 2024

5  out of  5
rating by Juriel
"Hannah did an awesome job following up with me on my policy . Thanks State Farm for the excellent service."
We responded:
"Thanks Juriel! Hannah is fantastic and so glad she could help you with your insurance needs here at Ethan Wallace State Farm. Please let us know if we can help you with any other insurance needs! "
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Jakob Roberts

September 17, 2024

5  out of  5
rating by Jakob Roberts
"Hannah was the best. She worked diligently to get all our quotes that were needed and answered all the questions we had. She always responded in a timely manner no matter the time of day and made a tiring process easier."
We responded:
"Thank you Jakob! We’re so excited to have Hannah on our team and I’m so happy she was able to answer all your questions and was quick to respond. We know shopping for insurance can be tiring but we strive to make it a good experience! "
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Shay Middlebrooks

September 16, 2024

5  out of  5
rating by Shay Middlebrooks
"Jacey H. was wonderful!. She had awesome customer service, answered all my questions, informed me of things i didn’t know about state farm, & provided me with the best quote. I would highly recommend her for anything."
We responded:
"Thanks Shay! We’re so happy you got to learn a little about State Farm from Jacey and that we could help you with your insurance! "
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Jamie Orr

September 11, 2024

5  out of  5
rating by Jamie Orr
"Ethan Wallace and his team at State Farm are the best! They are always available to answer all questions! Recently, a team member delivered an item that had a deadline to my daughter’s home because she was sick! BEST OF THE BEST ALWAYS!"
We responded:
"Thank you so much Jamie! We always strive to treat you like family, so that’s what we do! Thanks for being a part of our State Farm family! "
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james evans

September 10, 2024

5  out of  5
rating by james evans
"Jacey helped me out tremendously! Great customer service! 10/10⭐️⭐️⭐️"
We responded:
"Thanks James! So happy to know Jacey was superb as always! Welcome to State Farm! "
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clara trice

September 9, 2024

5  out of  5
rating by clara trice
"I want to let you know that you have an Awesome employee Mrs Jacey Houthteling. She día a fantastic job and took really good care of my need. GOD bless her and your business."
We responded:
"Thanks so much Clara! We agree, Jacey is awesome! So glad to hear she took care of you here at State Farm. "
Profile photo of Gil “Ggold”

Gil “Ggold”

September 8, 2024

5  out of  5
rating by Gil “Ggold”
"I must say Jacey Houghteling really helped me when it came to changing my insurers and made the process quick and easy!"
We responded:
"So happy to hear that Gil! We love when we can make things quick and easy as we know shopping can be tiring sometimes. Jacey is fantastic at what she does! "
Profile photo of Ashley-Brooke Powell

Ashley-Brooke Powell

August 28, 2024

5  out of  5
rating by Ashley-Brooke Powell
"Tavin was so sweet and patient helping me understand my options. I left confident in knowing my insurance was covering all my needs. I can’t thank you enough for making this such an easy, comfortable experience!"
We responded:
"Thank you so much Ashley! We love that Tavin could make it such an easy experience for you! "