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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Villi Vonte

Villi Vonte

November 15, 2024

5  out of  5
rating by Villi Vonte
"First of all, I have been with this office for 20 years and all I can say is that the staff at this particular location have been absolutely excellent! Taven, Ethan, and others have been fantastic!"
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Brett McCall

November 7, 2024

5  out of  5
rating by Brett McCall
"Jacey at the Ethan Wallace State Farm office is amazing! She was very helpful, knowledgeable and patient as I asked a million questions. She made the process very easy and I look forward to working with her in the future!"
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Gabriel Hubbard

November 2, 2024

5  out of  5
rating by Gabriel Hubbard
"Jacey Houghteling made the insurance process so easy and simply since a previous company dropped me and my wife we now have insurance thanks to Jacey."
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Felicity Muncy

October 29, 2024

5  out of  5
rating by Felicity Muncy
"Hannah was amazing! She answered all my questions and helped me save money."
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Ashley Jespersen

October 23, 2024

5  out of  5
rating by Ashley Jespersen
"Ethan and Hannah have been a fantastic team. They were kind and courteous from the first phone call. They quickly sent over the requested quote and touched base every step of the way. Thank you!"
We responded:
"Thanks so much Ashley! Hannah is wonderful at keeping touch and everyone well informed. We’re so glad it was a quick process for you! "
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Aaron Hamilton

October 12, 2024

5  out of  5
rating by Aaron Hamilton
"I was in search for home insurance and came in to this State Farm location. The lobby was busy, but I was seen right away. I was introduced to my agent Jacey, and we went to her office and got started. She addressed needs and answered any questions I had. We got a rate put together that was way better than the competitors like usaa and Allstate. She kept in touch with me through the whole home buying process and made sure my lenders had what they needed on time. Jacey is an exceptional agent and I would recommend anyone to her in need of insurance."
We responded:
"Thank you so much for the kind review Aaron! Jacey does such a great job at making sure everyone feels informed and comfortable the whole time! Thanks for being part of the State Farm family!"
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Betty Wilson

October 9, 2024

5  out of  5
rating by Betty Wilson
"I trust Ethan and his staff completely!"
We responded:
"Thanks Betty! Having our customers trust is so important to us, we are so happy we can do that for you. Please reach out to us with any questions you may have in the future! "
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Jashetta Basley

October 8, 2024

5  out of  5
rating by Jashetta Basley
"Jacey has been very helpful. I received both a life insurance quote and an auto quote, and I ended up purchasing both. She made me feel comfortable, and we had a great conversation. Her professionalism was outstanding. Overall, the customer service was excellent, and I had a wonderful experience."
We responded:
"Thank you Jashetta! Jacey is such a professional and outstanding person! We’re so happy she was able to help you and provide a wonderful experience here at Ethan Wallace State Farm. "
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D Allen

October 8, 2024

5  out of  5
rating by D Allen
"I usually check reviews before reaching out to a company for service. I noticed the many good reviews so I called in and spoke with Jacey. So happy I did, she was very pleasant and has amazing customer service skills. She gave great info and got me exactly what I needed. My overall experience was awesome. Thank you Jacey!!"
We responded:
"Thank you so much! We’re so happy that Jacey could help you with your insurance needs. We’re so lucky to have great reviews from our customers! "
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Juriel

September 23, 2024

5  out of  5
rating by Juriel
"Hannah did an awesome job following up with me on my policy . Thanks State Farm for the excellent service."
We responded:
"Thanks Juriel! Hannah is fantastic and so glad she could help you with your insurance needs here at Ethan Wallace State Farm. Please let us know if we can help you with any other insurance needs! "
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Jakob Roberts

September 17, 2024

5  out of  5
rating by Jakob Roberts
"Hannah was the best. She worked diligently to get all our quotes that were needed and answered all the questions we had. She always responded in a timely manner no matter the time of day and made a tiring process easier."
We responded:
"Thank you Jakob! We’re so excited to have Hannah on our team and I’m so happy she was able to answer all your questions and was quick to respond. We know shopping for insurance can be tiring but we strive to make it a good experience! "
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Shay Middlebrooks

September 16, 2024

5  out of  5
rating by Shay Middlebrooks
"Jacey H. was wonderful!. She had awesome customer service, answered all my questions, informed me of things i didn’t know about state farm, & provided me with the best quote. I would highly recommend her for anything."
We responded:
"Thanks Shay! We’re so happy you got to learn a little about State Farm from Jacey and that we could help you with your insurance! "
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Jamie Orr

September 11, 2024

5  out of  5
rating by Jamie Orr
"Ethan Wallace and his team at State Farm are the best! They are always available to answer all questions! Recently, a team member delivered an item that had a deadline to my daughter’s home because she was sick! BEST OF THE BEST ALWAYS!"
We responded:
"Thank you so much Jamie! We always strive to treat you like family, so that’s what we do! Thanks for being a part of our State Farm family! "
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james evans

September 10, 2024

5  out of  5
rating by james evans
"Jacey helped me out tremendously! Great customer service! 10/10⭐️⭐️⭐️"
We responded:
"Thanks James! So happy to know Jacey was superb as always! Welcome to State Farm! "
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clara trice

September 9, 2024

5  out of  5
rating by clara trice
"I want to let you know that you have an Awesome employee Mrs Jacey Houthteling. She día a fantastic job and took really good care of my need. GOD bless her and your business."
We responded:
"Thanks so much Clara! We agree, Jacey is awesome! So glad to hear she took care of you here at State Farm. "
Profile photo of Gil “Ggold”

Gil “Ggold”

September 8, 2024

5  out of  5
rating by Gil “Ggold”
"I must say Jacey Houghteling really helped me when it came to changing my insurers and made the process quick and easy!"
We responded:
"So happy to hear that Gil! We love when we can make things quick and easy as we know shopping can be tiring sometimes. Jacey is fantastic at what she does! "
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Ashley-Brooke Powell

August 28, 2024

5  out of  5
rating by Ashley-Brooke Powell
"Tavin was so sweet and patient helping me understand my options. I left confident in knowing my insurance was covering all my needs. I can’t thank you enough for making this such an easy, comfortable experience!"
We responded:
"Thank you so much Ashley! We love that Tavin could make it such an easy experience for you! "
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Chelsea Belflower

August 28, 2024

5  out of  5
rating by Chelsea Belflower
"Tavin was super helpful and very kind. She explained all of the coverage options and was very patient."
We responded:
"Thank you so much Chelsea! So happy to hear that Tavin was patient and that you understood all of your coverages! "
Profile photo of Morgan Fox

Morgan Fox

August 27, 2024

5  out of  5
rating by Morgan Fox
"Ethan and his staff are always so kind and helpful. Brenna continues to go above and beyond for my family. She continues to make sure we have the best coverage and is always looking out for us. Ethan and his team will always have our business!!"
We responded:
"Thank you Morgan! Brenna is always great at treating people like family. We appreciate you have put your trust in us! "
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kaylee lowery

August 27, 2024

5  out of  5
rating by kaylee lowery
"Shopping around for insurance and Hannah was such a big help with providing me with a quote! Very nice and super professional!"
We responded:
"Hannah is such a great asset to the team and so happy she could help you! Thank you for the kind review! "
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Michael Harnage

August 27, 2024

5  out of  5
rating by Michael Harnage
"I must say that Brenna Dunbar is the most valuable employee anyone could have. She is very knowledgeable and thorough about meeting my insurance needs. I have known her when she was with the Jimmy Spinks office and followed her here because she is that good. I also think so much of her that I have recommended her to my coworkers and family members, and they have become loyal State Farm customers of Brenna's. I highly recommend her if you need someone you can trust completely. She is a gem!"
We responded:
"We absolutely love having Brenna on our team! We appreciate you being a loyal customer. Referrals are a big part of our business and it means so much to us that you have so much faith in Brenna that you continue to refer her! "
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Cassi Shipp

August 27, 2024

5  out of  5
rating by Cassi Shipp
"Hannah Otto was such a huge help! She answered all of my questions and explained everything so well! Shes made this process so easy for me!"
We responded:
"That’s great that Hannah was able to make things so easy for you! She’s great and we’re so happy to have her! "
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Perez Hill

August 25, 2024

5  out of  5
rating by Perez Hill
"I would like to thank the Great Jacey Houghteling for her hard work this week. She is very patient and willing to do her job in excellence. We talked one day she followed up the next day with all the answers I need to complete my policy. Thank you again for your help madam."
We responded:
"Thank you Perez! You can always count on Jacey to be diligent and work hard for you. She’s a great member of our State Farm family! "
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ledeidra jefferson

August 6, 2024

5  out of  5
rating by ledeidra jefferson
"It was a delight interacting with Jacey today. She demonstrated professionalism and a thorough understanding of auto insurance. Moreover, she offered words of encouragement. My gratitude goes out to Jacey."
We responded:
"Jacey is such a shining personality I’m happy to hear she could help you with your insurance needs but also be a voice of encouragement! "
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Jermaine Abron

July 30, 2024

5  out of  5
rating by Jermaine Abron
"The customer service was awesome! Jacey answered all my questions, she explained everything perfectly and made sure I fully understood each policy. I will definitely be recommending my friends and family to try State Farm !"
We responded:
"Thanks so much Jermaine! Glad to hear Jacey answered all your questions. Welcome to the State Farm family! "