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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristy

January 14, 2026

5  out of  5
rating by Kristy
"Jacey Houghteling has been a pleasure to work with. She has been very responsive, professional, and informative while getting my policy started. I would also like to note speaking to someone with a cheerful upbeat attitude makes the experience much more enjoyable."
We responded:
"Thanks so much for the fantastic rating, Kristy! We are so glad you had a positive experience with us here on State Farm Agent Ethan Wallace’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Candice Jones

January 13, 2026

5  out of  5
rating by Candice Jones
"Hailey was so helpful with getting me set up with a new Statefarm policy. She was quick to respond to all my questions and best of all she was able $150 a month on my car insurance policy with the same coverage I had with my old policy!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ethan Wallace’s Team. "
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Roderick Earl

January 12, 2026

5  out of  5
rating by Roderick Earl
"The representatives were extremely nice and helpful! A1 service!"
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Smok'nJoe

January 8, 2026

5  out of  5
rating by Smok'nJoe
"Kind people... Helpful people...Great service"
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Kalani Mcdill

January 5, 2026

5  out of  5
rating by Kalani Mcdill
"Very satisfied with the service and dedication from Ms Hannah. Was able to answer all my questions, thoroughly explained differences in rates. Made inquiring information very easy. Thank you!"
We responded:
"Thanks so much for the kind words Kalani! We’re so glad to have you guys as a part of the EWSF family! "
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Jessica Nigro

December 29, 2025

5  out of  5
rating by Jessica Nigro
"Hannah was extremely helpful and quick in assisting me getting the correct insurance information that was needed for my bank. Thank you so much Hannah!"
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dennis therrien

December 27, 2025

5  out of  5
rating by dennis therrien
"Jacey was outstanding. I live in New York and are moving to Warner Robins. She made it so easy for me to receive my renters and Car insurance. She explained everything so well. Happy New Year"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chris Vera

December 23, 2025

5  out of  5
rating by Chris Vera
"Hannah was a big help to getting my first policy. Informative, worked with me to help lower the cost and explained their available discounts. Recommend 10/10"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tomieka Waller

December 12, 2025

5  out of  5
rating by Tomieka Waller
"I had a great experience working with my State Farm insurance agent, Hailey. She was professional, knowledgeable, and took the time to explain my options clearly so I could choose the coverage that best fit my needs. She made the process very smooth."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Keaton Sanders

December 10, 2025

5  out of  5
rating by Keaton Sanders
"Hailey took excellent care of me & was able to lower my monthly tremendously!! I would definitely recommend asking for her"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Leslie Everett

December 4, 2025

5  out of  5
rating by Leslie Everett
"Jacey was knowledgeable and friendly. She worked quickly and was efficient. Would definitely recommend this State Farm office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Melody's Glow

December 3, 2025

5  out of  5
rating by Melody's Glow
"Hannah was awesome got my rates low was very informative"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sarah Manucy

December 2, 2025

5  out of  5
rating by Sarah Manucy
"Hannah was super helpful with getting us a quote and helping us save some money! I would recommend her to anybody!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cody Patrick

December 1, 2025

5  out of  5
rating by Cody Patrick
"Hannah Otto did a fantastic job and was easy to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kelsey Hunter

November 26, 2025

5  out of  5
rating by Kelsey Hunter
"My family & I absolutely LOVE Ethan Wallace’s office! Especially Hannah & Jacey! They truly make it such an enjoyable experience & treat us like family. 10/10 recommend!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Olivia Whatley

November 20, 2025

5  out of  5
rating by Olivia Whatley
"Had the pleasure to deal with Hailey. She was absolutely amazing. Saved us a good bit of money on our insurance. She had us set up with discounts within 24 hours. So glad we swapped over."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Patricia Robinson

November 19, 2025

5  out of  5
rating by Patricia Robinson
"Haley is a beautiful Person I love Her spirit she is a people person. I am very happy that I switched over to State Farm people I Hagley will go a long way. My rate for her is a 10"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kiyah Ussery

November 18, 2025

5  out of  5
rating by Kiyah Ussery
"I am very satisfied with the customer service I received from Jacey today. I needed to add my child to my policy, along with a multitude of other things and she answered every question and concern in such a timely and professional manner. I highly recommend her for all of your needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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porsha dinkins

November 18, 2025

5  out of  5
rating by porsha dinkins
"Jacey is an absolute sweet heart. She was very patient with me and answered all questions that I had with getting a better more affordable policy. Thank you Jacey!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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ctn

October 29, 2025

5  out of  5
rating by ctn
"Hannah was very informative and punctual. She explained policies and options for policies very well to make sure I got what I needed and wanted."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brittany Johnson

October 22, 2025

5  out of  5
rating by Brittany Johnson
"My experience was absolutely fantastic. Hannah has been amazing and patient working with me and exceeding all expectations. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mad Scientist

October 20, 2025

5  out of  5
rating by Mad Scientist
"Hailey was very personable and helped me with my policy greatly"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Aygun Rajabova

October 20, 2025

5  out of  5
rating by Aygun Rajabova
"I got my home insurance from Hailey at this office. She offered me a great price and was very helpful, timely, and amicable! Love Ms. Hailey so much! Make sure to request her:)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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William Dowdy

October 14, 2025

5  out of  5
rating by William Dowdy
"This is a wonderful team of people. Every question I had was answered with the utmost care and respect. Brenna and Jacey bring an enormous amount of energy to chasing down discounts and customizing each policy I have held with State Farm Ethan Wallace. Definitely a five star rating."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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jason keith

October 10, 2025

5  out of  5
rating by jason keith
"We have been with them since the start and have been pleased. called to add a car yesterday on the way to pick it up and Hannah had it done over the phone in just a couple mins. She made it easy. Thanks Hannah"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"