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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amelia Brooks

March 4, 2026

5  out of  5
rating by Amelia Brooks
"Jacey was very helpful in helping me figure out the best plan for me!!"
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Toshia

February 13, 2026

5  out of  5
rating by Toshia
"Jacey Has Great Customer Service!!!!!!!LOVE LOVE LOVE"
We responded:
"Thank you so much for the 5-star rating, Toshia! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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lori meeks

February 9, 2026

5  out of  5
rating by lori meeks
"She was very knowledgeable and helped us get new insurance at a much cheaper rate. When thy say State Farm is there. They sure are."
We responded:
"lori, thank you for your wonderful review of State Farm Agent Ethan Wallace’s Team! lori, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ethan Wallace’s Team! "
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Sage Maddox

February 5, 2026

5  out of  5
rating by Sage Maddox
"Hailey is awesome . First time getting insurance and she answered all my questions and concerns ! She also told me everything I could do to get my rates lowered!"
We responded:
"Thank you for taking the time to leave such a great review, Sage. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Marsha Leslein

February 4, 2026

5  out of  5
rating by Marsha Leslein
"Always have had the best service from them, especially Brenna. She is amazing. I had two car accidents. The first one I handled on my own, never again. My last one I let them take over when I was rear ended. They did amazing, took the stress away. Thank yall!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Latasha Scott

February 3, 2026

5  out of  5
rating by Latasha Scott
"Jacey was so helpful today when I called State Farm about mortgage Insurance. Jacey answered all my questions and took care of everything in a timely manner and the customer service was awesome. Thank you State Farm😊"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ethan Wallace’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Warner Robins ."
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Tyler Pollack

February 3, 2026

5  out of  5
rating by Tyler Pollack
"Hannah was very helpful"
We responded:
"Thanks so much for the fantastic rating, Tyler! We are so glad you had a positive experience with us here on State Farm Agent Ethan Wallace’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Chris Moroney

February 3, 2026

5  out of  5
rating by Chris Moroney
"Hannah at State Farm is absolutely fantastic. She’s knowledgeable, responsive, and took the time to explain all my options in a way that actually made sense. She made the whole insurance process smooth and stress-free, and I felt confident I was getting the best coverage for my needs. Highly recommend working with Hannah if you want great service and someone who genuinely cares."
We responded:
"We are grateful for your 5-star review, Chris! Thanks for taking a moment to share your positive rating of State Farm Agent Ethan Wallace’s Team here in Warner Robins . "
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Michael Harnage

February 3, 2026

5  out of  5
rating by Michael Harnage
"Brenna Dunbar has helped us navigate through the process of providing continued home insurance until we sold the home of our deceased mother. She kept us up to date at all times on anything that would affect our coverage. This peace of mind during this difficult situation was so welcome and needed. She is a caring person and will continue to gain my business. Thank you, Brenna."
We responded:
"We absolutely love having Brenna on our team! We appreciate you being a loyal customer. Referrals are a big part of our business and it means so much to us that you have so much faith in Brenna that you continue to refer her! "
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Felecia Willie

February 2, 2026

5  out of  5
rating by Felecia Willie
"Ethan Wallace's office is the best. I attribute the greatness to employees such as Brenna Dunbar. Brenna provides customer service like none other. She knows my voice and takes the time to address any of my concerns/questions. If you are looking for customer service, ask for Brenna. You will be satisfied!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ethan Wallace’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Karen Slyfield

February 2, 2026

5  out of  5
rating by Karen Slyfield
"Our State Farm rep (Brenna) has been the most awesome person we could ever hope to deal with. We can call her anytime and she will help no matter what. Our agent (Ethan Wallace) made the absolute best decision ever to have her be at his office. Thank you!"
We responded:
"Thanks so much for the amazing review, Karen! We really appreciate your support here in Warner Robins . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Michael Slyfield

February 2, 2026

5  out of  5
rating by Michael Slyfield
"Brenna has been our go to State Farm contact for more years than we can count. She is the most helpful, kind, courteous rep anyone could ask for. When our previous agent passed, we knew that we wanted to stay with Brenna and selected the agent based on where she would be working. Thank you so much!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jake Spearman (Jake)

January 30, 2026

5  out of  5
rating by Jake Spearman (Jake)
"I have had nothing but fantastic experiences from this location! Hannah Otto was extremely vigilant and careful and worked very hard to get me the best coverage and rate possible. If I did this with any other agency like an Allstate office, I would get mistreated, but not here!! I highly recommend getting your policy with Ethan Wallace, him and his team are beyond amazing!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Dianna Siclari

January 30, 2026

5  out of  5
rating by Dianna Siclari
"Hailey is AMAZING!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Rebecca Tydings

January 29, 2026

5  out of  5
rating by Rebecca Tydings
"Brenna Dunbar provides fantastic customer service. She is always quickly responsive and highly knowledgeable. Don’t hesitate to reach out to her for all of your State fam needs! She’s the best!"
We responded:
"Thanks so much for the fantastic rating, Rebecca! We are so glad you had a positive experience with us here on State Farm Agent Ethan Wallace’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Ken Files

January 20, 2026

5  out of  5
rating by Ken Files
"This agency deserves a 10. Ethan Wallace has a great office with an awesome staff. Brennah is WONDERFUL! She takes care of her clients."
We responded:
"Thanks Ken! Your kind words mean so much to us! That’s for being a part of the Ethan Wallace State Farm family! "
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Kristy

January 14, 2026

5  out of  5
rating by Kristy
"Jacey Houghteling has been a pleasure to work with. She has been very responsive, professional, and informative while getting my policy started. I would also like to note speaking to someone with a cheerful upbeat attitude makes the experience much more enjoyable."
We responded:
"Thanks so much for the fantastic rating, Kristy! We are so glad you had a positive experience with us here on State Farm Agent Ethan Wallace’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Candice Jones

January 13, 2026

5  out of  5
rating by Candice Jones
"Hailey was so helpful with getting me set up with a new Statefarm policy. She was quick to respond to all my questions and best of all she was able $150 a month on my car insurance policy with the same coverage I had with my old policy!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ethan Wallace’s Team. "
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Rod

January 12, 2026

5  out of  5
rating by Rod
"The representatives were extremely nice and helpful! A1 service!"
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Lodge #55 Tres. Joseph Askew

January 8, 2026

5  out of  5
rating by Lodge #55 Tres. Joseph Askew
"Kind people... Helpful people...Great service"
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Kalani Mcdill

January 5, 2026

5  out of  5
rating by Kalani Mcdill
"Very satisfied with the service and dedication from Ms Hannah. Was able to answer all my questions, thoroughly explained differences in rates. Made inquiring information very easy. Thank you!"
We responded:
"Thanks so much for the kind words Kalani! We’re so glad to have you guys as a part of the EWSF family! "
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Jessica Nigro

December 29, 2025

5  out of  5
rating by Jessica Nigro
"Hannah was extremely helpful and quick in assisting me getting the correct insurance information that was needed for my bank. Thank you so much Hannah!"
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dennis therrien

December 27, 2025

5  out of  5
rating by dennis therrien
"Jacey was outstanding. I live in New York and are moving to Warner Robins. She made it so easy for me to receive my renters and Car insurance. She explained everything so well. Happy New Year"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chris Vera

December 23, 2025

5  out of  5
rating by Chris Vera
"Hannah was a big help to getting my first policy. Informative, worked with me to help lower the cost and explained their available discounts. Recommend 10/10"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tomieka Waller

December 12, 2025

5  out of  5
rating by Tomieka Waller
"I had a great experience working with my State Farm insurance agent, Hailey. She was professional, knowledgeable, and took the time to explain my options clearly so I could choose the coverage that best fit my needs. She made the process very smooth."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"